Jira - Salesforce Integration: Why You Should Use a No-code Integration Platform?

Workflow automation, enhanced performance, and high availability are three of the most vital components of every successful modern-day enterprise. The ability to track valuable performance metrics day to day, analyze and use them as a way to solve user-related problems before they escalate is mandatory. It is especially true for companies that aim to stay one step ahead of the competition. Therefore having the best possible technology stack is a must.

From various monitoring systems to help/service desk tools and CRMs, marketplaces are brimming with options to choose from. The catch, however, is to make the right decision. And this choice needs to be based on use cases, desired capabilities, and features.

That's why it's no wonder that the rivalry between software tools is that harsh. The need to stand out in the crowd with a unique set of features and capabilities is essential. However, there are two that over time have become leaders in their fields of operation.

Don't forget to check out: What Are The Benefits of Implementing Salesforce and eCommerce Integration?

A Quick Introduction to Jira and Salesforce

Jira Software is one of the most prominent DevOps systems present in the tech stack of millions of companies around the globe. Jira is one of the most flexible and comprehensive DevOps tools available on the market. It is fully customizable and enables software and business teams to track bugs and issues and to control every aspect of the project management processes.

Salesforce is an already established name among CRM users. It consists of a wide cluster of software tools. Thanks to those products, Salesforce can help businesses successfully manage their client relationships and marketing activities.

When integrated with the rest of the enterprise IT tools, Salesforce enhances the overall teams’ performance.

What is a No-code Integration Platform, and Why Use it?

The no-code integration platform is perhaps one of the most popular integration solutions in recent years. As its name says, this platform does not require writing a single line of code. In its essence, the no-code platform enables DevOps teams, system admins, ITOM, ITSM, and regular users to link their entire array of enterprise software tools. 

If we have to point out an example of such an integration platform, that would be ZigiOps. It offers all the characteristics of a no-code platform: no coding skills are required, helps integrate the various systems in a matter of minutes, has a simple and powerful UI. 

Thanks to its features, the no-code integration platform seems like the best possible solution to easily connect tools like Jira and Salesforce It saves time and effort and gives the chance for non-technical employees to manage the task.

But let's have a quick look at the integration process between Jira and Salesforce when done via a no-code solution like ZigiOps. We install the tool and log in. After that, we go to the UI. The best no-code platforms will prove an easy-to-navigate dashboard so that the non-technical users will face no obstacles. Then, a quick configuration process of the systems that must be connected (Jira and Salesforce) - also a trait of the no-code platforms. We can use a ready-made template or customize it ourselves. 

Deploy it, and the integration is ready in a few minutes. No need for a developer, no troubles - that's what no-code platforms do. As for the integrated Jira and Salesforce, from that point on, they can communicate with the rest of the systems in the enterprises' tech stack, providing valuable data that will help increase productivity, enhance performance, and scale the business outcomes.

Check out an amazing Salesforce video tutorial here: Integration using Salesforce Connect

As a Conclusion

In the highly competitive environment, to survive, businesses must have the best possible tech kit that enables them to achieve visibility, better overall performance, and enhanced customer experience. Tools like Jira and Salesforce, when combined, can serve as a backbone of the enterprise IT ecosystem and help scale a wide variety of internal processes.

In the best possible scenario, establishing a no-code bi-directional integration between Jira and Salesforce will provide tech teams with the ability to automate data transfer. A tool like our example has all of the above.

The benefits of a connection of such scales, such as Jira and Salesforce, helps businesses achieve their goals faster and easier. The transfer of critical data like issues, cases, comments, and attachments between Jira and Salesforce and the rest of the integrated systems in the enterprise is crucial for market expansion and customer satisfaction.