In today’s world of social media, Amazon, Uber, Airbnb and the like, smartphones, tablets, touchscreens and Smart TV’s is it any wonder that as customers…
For any CRM customer, life cycle management is the top priority. It is through the insights from the customer lifecycle; a company is able to…
89% of business buyers say they expect companies to understand their unique needs and expectations. From personalized marketing journeys to providing top-notch service experience and…
In this age of fierce competition, the one aspect which you can certainly not overlook is customer experience and customer expectation. The concept of customer retention comes…
DocuSign is a product that provides the facility of a digital signature of the document. Salesforce.com is a cloud-based customer relationship management (CRM) software solution for sales, service,…
With Dreamforce 2019 around the corner, the buzz has already started doing rounds on social media. For the Trailblazers (employees, community members, customers, and partners), Dreamforce is…
Salesforce Customer 360 – In this highly competitive digital marketplace where customer expectations have increased rapidly, understanding customer behaviors have never been so important. Today’s…
Salesforce has time and again proven to be the best platform-as-a-service cloud CRM in the world. At present, Salesforce is the most widely used cloud…
Faster Case Resolution. Upgraded Service Experience. Upgraded Service Experience. A Salesforce-native connector that seamlessly integrates all standard and custom Salesforce Object with Jira products like…
Intensifying Subscription Economy & Retaining Customers I am not going to go back to the books to explain what ‘Subscription Economy’ is. We all are…
Salesforce Marketing Cloud Benefits – In the digital age, customers are invariably inundated with marketing messages everywhere. Digital Marketing experts estimate that most Americans are exposed…
Salesforce Einstein Key Features – Salesforce’s recent announcement of Einstein Artificial Intelligence capabilities have quickly made headlines and for all the right reasons. With the…
