Technology has evolved the way we shop online. Online retailers are optimizing multiple channels to attach with their patrons. Online marketplaces, eCommerce websites, social media,…
A typical B2B buying experience is known to be complex and heavily layered. With a prolonged quoting process and the lack of personalization in billing…
Are you planning to implement Salesforce or still wondering if it will make sense to have expert Salesforce implementation services for healthcare? With an aim…
2020 year has been a challenging year for everyone no doubt. The pandemic, global lockdown, and economic crisis have affected everyone’s personal lives and the…
Now, the shopping experience is not confined to stores. It has been spread across multiple channels including online, mobile, and over the phone. With shoppers…
Managing customer is a crucial aspect of running a successful business. Salesforce marketing cloud is a customer relationship management tool for marketers. It is helpful in creating…
The era of digitization is surging with the evolution and advancements of technologies. Gone are the days when businesses used to rely only on a…
Do you know that US companies lose more than $62 billion annually due to poor customer service? So, tell me, what do you think good customer…
Over 79% of U.S. consumers perceive their relationship with banks as purely transactional. And banks across the country are striving to change that equation. Technology…
The term, Internet of Things (IoT), is a system of connected computing devices, such as mobiles, digital machines, and other objects with the potential of…
Times are changing, which means implementing innovations and new ways of interacting with this simple business tool for CRM software users. What’s going to be…
Most businesses will agree that it is imperative to go the extra mile to deliver a personalized experience to their customers. But why is personalization…
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