Top 10 Forecasted CRM Trends In 2021 | Salesforce
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in Others
Times are changing, which means implementing innovations and new ways of interacting with this simple business tool for CRM software users. What’s going to be…
How to Use Salesforce for Customer Retention – 5 Effective Tips
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in Salesforce
Customer retention is the process of retaining customers and preventing them from switching to some other brand with a similar product or service. It plays…
A Step-by-step Guide to Successfully Implement Salesforce
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in Salesforce Implementation
Salesforce is one of the world’s most prevalent and persuasive Customer Relationship Management (CRM) solutions for marketing, sales, and service. Being one of the leading CRM systems in the…
Top 10 Salesforce Development Companies In India
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in Salesforce, Salesforce Consultant
Salesforce is the top-notch cloud-based CRM company all over the world. It is positioned as an intelligent CRM company, for businesses of all sizes -…
Lead Conversion In Salesforce | Best Practices
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in Others
Focussing on lead conversion, it can be understood as a process of converting a lead to account, contact, and/or opportunity. Lead generation in Salesforce can…
Streamlining Operations of a Leading Bike Aggregator Through Salesforce® Field Service Lightning
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in Salesforce Consultant
Client Profile The client is a leading Bike Aggregator in the US, a start-up that has recently raised multi-million-dollar investment. They have a public-private partnership…
Artificial Intelligence in Salesforce Einstein - An Overview
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in AI and ML, Salesforce
To begin with artificial intelligence, it is the branch of computer science that focuses on the development of machine intelligence which makes machines work like…
Transforming Field Service Operations by Leveraging Technology and The Salesforce Ecosystem
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in Salesforce Products
Field Service is a critical functional area for any industry that needs to physically move goods or personnel; essentially involving inventory management, fleet management, and…
Improve Customer Service Productivity with Salesforce Knowledge Base
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in Others
After you have sold an app, product, or service to your clients, how much time do your service agents spend with the clients, explaining to…
Salesforce Einstein: An Overview
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in Others, Salesforce Einstein
Salesforce Einstein is a very important feature of Salesforce CRM that uses artificial intelligence tools. Artificial Intelligence is a part of machine learning, it helps…
10 Tips For Slicker Call Handling & Improving Customer Experience with Salesforce
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in Others
In today’s world of social media, Amazon, Uber, Airbnb and the like, smartphones, tablets, touchscreens and Smart TV’s is it any wonder that as customers…
Salesforce Community Cloud: Use Cases
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in Others, Salesforce Cloud Platform
Community Cloud, as the name suggests, is a Salesforce platform that gives companies the tools to create branded online communities. Through these communities, companies can…
