Service Cloud Voice (SCV) was released in 2020 to replace and extend the functionality of the Amazon Connect CTI Adapter, which is used to link…
Salesforce is a cloud-based customer relationship management (CRM) software that provides a wide range of tools and services to help businesses manage their customer interactions…
Salesforce Integration API allows the integration of Salesforce with other third-party applications and systems. This article overviews Salesforce API, its features, benefits, and use cases.…
Salesforce and Slack are two leaders in their fields: Salesforce is a top CRM service provider; Slack is a communication platform popular through large and…
As businesses expand their operations, they often need help to keep up with the increasing workload. From managing customer information to tracking sales leads, the…
Businesses are increasingly using messaging as their primary channel for customer communication. Each week, more than a billion users connect with a business account using…
MuleSoft Composer is the first integration tool embedded in the Salesforce platform and offers a declarative interface to making integrations. It can directly integrate with…
Integrating Salesforce with Google Vision API requires the following credentials: Salesforce Credentials: You will need to have a Salesforce account with admin permissions to set…
So, let’s study integration in Salesforce! Why do we need Integration? So, we need integration when we want to connect two or more systems together. For…
A function called Salesforce Gmail connectivity was only introduced in November 2016. Users of Salesforce can now combine their Salesforce data with Google services like…
Are you looking for a tool that helps you manage and nurture your leads? Salesforce is a great choice. However, when it comes to generating…
The Salesforce tool known as DocuSign CLM Files connects your Salesforce and DocuSign CLM businesses. Depending on the security access defined by administrators, authorized users…
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