Amisha Makkar
Member
Optimizing Community Management through Khoros and Salesforce Integration
With its extensive set of capabilities, Khoros is a powerful platform that has great potential in the world of online communities. On the other hand,…
Top 4 Reasons Why Community-Salesforce Integration is Instrumental to Your Business
Waiting for a customer support agent to resolve your query? We guess, not! Customers today value their time and expect instant support. So, brands today…
Introducing KaseSync: An Innovative Community-CRM Connector! | Salesforce
KaseSync, is an innovative community-CRM connector designed to create seamless bi-directional data sync between platforms. Learn how exactly it improved self-service and boosts community engagement.
Integrate Your Vanilla-Community With Salesforce to Deliver Seamless, Efficient Support
According to a survey conducted by Gartner, 62% of millennials and 75% of GenZ customers prefer self-service instead of seeking assistance from support reps. As a result, online…
Improve Self-Service in Your Online Community With KaseSync
Did you know that 78% of consumers discontinue their relationships with brands due to poor customer service? That’s quite an alarming percentage, isn’t it? In…
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