Rebecca Smith
MemberPopular Salesforce Blogs
The Backbone of Customer Service: Mastering Case Management in Salesforce Service Cloud
In the dynamic world of customer service, efficiency and organization are paramount. Every interaction, every query, and every issue needs to be tracked, managed, and…
How to send an Email using Salesforce Marketing Cloud?
How to send an Email using Salesforce Marketing Cloud. Click on Content Click on Create Button which is on the right upper corner Creation Method (In…
What are the Benefits of Implementing Salesforce in Healthcare?
Every industry needs to evolve with time and the same goes with the healthcare industry as well. We are currently living in a digital age…
Popular Salesforce Videos
What are Roll-up Summary Fields in Salesforce? | How to create them?
In this video, Shrey is not only teaching but also demonstrating to you "What are Roll-up Summary Fields in Salesforce?". You will be learning: 1.…
Build Multi-Column Screens in Flow Builder - Spring'21 feature for the Salesforce Screen Flows
Build Multi-Column Screens in Flow Builder (Pilot) You can divide each flow screen into multiple sections and columns to create a visually appealing and effective…
Salesforce Acquires Slack
When Salesforce bought Slack earlier this week for $27.7 billion, it was in some ways the end of a startup fairytale. Slack was the living…
Popular Salesforce Infographics
A Four-step Formula for Salesforce Implementation
No matter how big or small your company—or the Salesforce CRM project—success requires planning, commitment, and strong sponsorship from your company’s executive team. It’s also…
Average Salesforce Salaries 2019
This Infographic gives Salesforce professionals an idea about where they sit in the market and what salary they can expect, using data from the Mason…
CRM Predictions 2018
The coming year will be a stirring one for businesses, esp while talking about CRM technology. With the arrival of the prognosticating season, let’s quickly…