In this video, Shrey is not only teaching but also demonstrating the Basics of Salesforce Service Cloud and Case Management. You will be learning: 1.…
We demo how to expand the capabilities of Marketing Cloud Connect to automatically sync any data from Marketing Cloud over to Sales and Services Cloud.…
The Covid 19 has created an economic recession in the healthcare industry with disruption in healthcare services. The global healthcare CRM market is likely to…
Learn how to use RingCentral App in Salesforce. This video will cover the following points - 1. Advantages Take a look at the advantages of…
Salesforce Service Cloud Support: Supporting the case management Supporting the workflows Supporting the validation rules & touch plan Enhancement requests in the scope of Recall…
We demo how leveraging a subscriber key migration to remove duplicate subscribers from Sales or Service Cloud in Marketing Cloud while minimizing data loss. Explore…
Salesforce Service Cloud Support: Supporting the case management Supporting the workflows Supporting the validation rules & touch plan Enhancement requests in the scope of Recall…
Salesforce Service Cloud Support: Supporting the case management Supporting the workflows Supporting the validation rules & touch plan Enhancement requests in the scope of Recall…
We explore the key benefits of Marketing Cloud Connect as the start of a four-part series surveying the power, flexibility, and personalization that can be…
Salesforce Service Cloud Support: Supporting the case management Supporting the workflows Supporting the validation rules & touch plan Enhancement requests in the scope of Recall…
In this video, you will get to know what the webchat feature in Salesforce Service Cloud is all about. Learn how to - 1. Introduction…
Enhance your contact center offering by integrating WebRTC video calling directly into Salesforce Service Cloud. This video will guide you in understanding how you can…
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