How to Set Up Web Chat in Salesforce Service Cloud SFDC - Learn Salesforce Series with Algoworks
In this video, you will get to know what the webchat feature in Salesforce Service Cloud is all about. Learn how to - 1. Introduction…
Video calling in Salesforce using WebRTC
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in Salesforce Training
Enhance your contact center offering by integrating WebRTC video calling directly into Salesforce Service Cloud. This video will guide you in understanding how you can…
Salesforce Service Cloud Voice Demo
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in Salesforce Cloud Platform
Salesforce Service Cloud Voice uses intelligent telephony to increase agent productivity and better serve customers, from anywhere. Today, customers can connect with companies across almost…
Salesforce Service Cloud Overview Demo
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in Salesforce Stories
Service Cloud is a complete service solution built on the Salesforce platform that lets you quickly adapt to change, to deliver trusted service from anywhere.…
Salesforce Training Videos For Beginners - 3 | Salesforce Admin Training
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in Salesforce Admin
This Salesforce Training Video will help us in quotation generation and improve customer communication. Generating proposals can be a drag on sales team productivity. Editing…
How Customers Embrace Salesforce - Literally!
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in Salesforce Products
Get ready to giggle ???? Couldn’t get enough of the famous Key and Peele’s video doing the rounds on social media? Check out our version…
Salesforce Service Cloud Telephony
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in AppExchange
Natterbox CTI and Telephony inside Salesforce ServiceCloud. Transform your telephony experience and empower your agents with fast and personalised support.
How does Salesforce Field Service Platform increase servicing revenue for your company
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in Salesforce Field Service Platform
CRM Salesforce, along with its Field Service Lightning App, is drastically improving the field-force productivity in the industry. Built on the Salesforce Service Cloud, it…
Salesforce training video for beginners
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in Salesforce Training
Salesforce is an innovative tool that can be very powerful when used properly. That’s why it’s important to find effective and trustworthy ways to learn…
Unified Customer Experience on Salesforce Financial Services Cloud
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in Salesforce Cloud Platform
Today's seamlessly connected customer is raising expectations for organizations to "show them they know them" by providing efficient, informed and integrated experiences no matter which…
TrailheaDX '18 Opening Keynote - Part 3: Connect Every Experience
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in Trailhead
Salesforce TrailheaDX ’18 Opening Keynote – Part 1: Create Connected Customer Experiences TrailheaDX ’18 Opening Keynote – Part 2: Salesforce Platform Salesforce TrailheaDX ’18 Opening…
Salesforce Security and Sharing Model Demystified
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in Salesforce Security
The Salesforce Sharing and Security Model has undergone numerous enhancements and offers many features to help you configure it to meet the privacy requirements your…