Service Cloud is classified as a customer support platform or customer relationship management (CRM) platform. It was designed to improve how businesses interact with their customers, as well as empower businesses to make better decisions. Go through this infographic to know how can you use Salesforce Service Cloud for better customer service.
Reference: atocloud
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Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. The goal is simple: Improve…
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