Stephen Gauntner
CompanyPopular Salesforce Blogs
Salesforce Experience Cloud: A Comprehensive Guide
In order to maintain a competitive advantage, businesses must continually adapt to the ever-changing needs of their customers. To meet these customer demands and stay…
The All-New Salesforce Service Cloud - Transforming Customer Service from Anywhere
Salesforce launched the next generation of Service Cloud, to support evolving customer service standards and deliver linked, personalized service from anywhere on a single digital…
5 Reasons why you Shouldn’t Ignore Salesforce Google Ads Integration
Salesforce Google Ads Integration Marketers set aside a sizeable amount of their total marketing budgets to Google Ads. However, there have been huge challenges with…
Popular Salesforce Videos
How to Set Up Salesforce Knowledge?
Watch this video to learn how to set up Salesforce Knowledge so you can help your team more easily find answers to common customer requests.…
What are Queues in Salesforce? | How to create queues and assign records to it in Salesforce?
This video explains Queues in Salesforce by dividing this topic into 5 basic points, which are: 1. What purpose do queues solve? 2. What are…
Forecast Accurately With Collaborative Forecasts in Salesforce Lightning Experience
Learn how to use Collaborative Forecasts to predict your team’s sales and take advantage of cumulative rollups, forecast adjustments, territory forecasts, forecast sharing, and quota…
Popular Salesforce Infographics
Enable Ideas Management in Salesforce LEX to Drive Innovation
Leveraging and managing ideas on your Salesforce-powered communities can lead to business growth, improved product quality, and stellar customer experience. Not only does the Ideas…
In 2021, Keep An Eye On The Following Salesforce Trends
Salesforce is the most popular customer relationship management (CRM) software. Salesforce has solutions for your sales, marketing, IT, service, and commerce teams so you can…
What Is Mobile Marketing Automation?
Mobile use is booming, and it’s not slowing down anytime soon. In fact, research from eMarketer suggests that between 2015 and 2021, mobile-only internet users…