Salesforce Marketing Cloud
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in Salesforce Marketing Cloud
Salesforce Marketing Cloud is a platform where relevant and personalized journeys are delivered across different devices and channels. This allows the marketers to deliver right…
The Timeline: 20 Years of Salesforce
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in News
Salesforce completed 20 years recently. The celebrations were grand with thousands of employees and trailblazers and Ohana family joining in. The world’s no. 1 CRM…
CUSTOMER SERVICE TIPS: 4 SECRETS TO OFFERING EXCEPTIONAL CUSTOMER SERVICE
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in Others
When it comes to customer service, our friends at Salesforce have a few tips and tricks up their sleeve. We were thrilled to help them illustrate four…
10 Must Know Salesforce Stats
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in Others, Salesforce Stories
It’s no secret that Salesforce have been named number #1 most innovative company in the world 3 times over. We have summed up some of the key…
What Is Mobile Marketing Automation?
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in Marketing
Mobile use is booming, and it’s not slowing down anytime soon. In fact, research from eMarketer suggests that between 2015 and 2021, mobile-only internet users…
How to Use Psychology to Target Your Buyer?
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in Sales
Ever wanted to get into the minds of your customers and figure out how they think? Ever wanted to know the best methods to convince…
Customer Service Words and Acronyms
Savvy service reps know it is important to stay hip with the lingo. If it seems like customers and agents always keep you guessing with…
Salesforce Einstein Features Across The Clouds
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in Salesforce Cloud Platform
The infographic shows how Salesforce Einstein will be affecting each individual cloud.
How Salesforce Einstein Can Improve Sales?
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in Salesforce Einstein
Customer Relationship Management has provided businesses with seamless means, marketing strategies and activities to help improve sales. The thing about traditional CRM is that it…
Salesforce Marketing Automation: Sales or Marketing Tool? [infographic]
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in Marketing
Marketing automation has a hidden talent. Despite being marketed for years as a tool for, well, marketers, automation is changing the shape of the modern…
Welcome to the Internet of Customers | Salesforce Infographic
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in Sales
You’ve heard this age-old adage a thousand times: “The customer is always right.” Today more than ever, the customer has countless technologies and practices in…
How a Salesforce CRM can uplift your business?
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in Sales
This infographic depicts some major features Salesforce CRM will add to your business, how you can best engage with your customers which will result to…