Salesforce Marketing Cloud is a platform where relevant and personalized journeys are delivered across different devices and channels. This allows the marketers to deliver right…
Salesforce completed 20 years recently. The celebrations were grand with thousands of employees and trailblazers and Ohana family joining in. The world’s no. 1 CRM…
When it comes to customer service, our friends at Salesforce have a few tips and tricks up their sleeve. We were thrilled to help them illustrate four…
It’s no secret that Salesforce have been named number #1 most innovative company in the world 3 times over. We have summed up some of the key…
Mobile use is booming, and it’s not slowing down anytime soon. In fact, research from eMarketer suggests that between 2015 and 2021, mobile-only internet users…
Ever wanted to get into the minds of your customers and figure out how they think? Ever wanted to know the best methods to convince…
Savvy service reps know it is important to stay hip with the lingo. If it seems like customers and agents always keep you guessing with…
The infographic shows how Salesforce Einstein will be affecting each individual cloud.
Customer Relationship Management has provided businesses with seamless means, marketing strategies and activities to help improve sales. The thing about traditional CRM is that it…
Marketing automation has a hidden talent. Despite being marketed for years as a tool for, well, marketers, automation is changing the shape of the modern…
You’ve heard this age-old adage a thousand times: “The customer is always right.” Today more than ever, the customer has countless technologies and practices in…
This infographic depicts some major features Salesforce CRM will add to your business, how you can best engage with your customers which will result to…
