Ciprian Ungureanu
MemberPopular Salesforce Blogs
Salesforce Service Cloud: Streamlining Customer Service Operations
Today's fiercely competitive business environment makes offering outstanding customer service more than simply a choice—it's a requirement. Customers now demand individualized, prompt, and effective service,…
Best Practices For Defining Business Processes In Salesforce
The meaning of the term business process and the advancement of this definition since its origination by Adam Smith in 1776 has prompted such territories…
Salesforce Spring ’21 Highlights
To improve the platform, Salesforce releases updates three times a year (Spring, Summer, Winter). This is the time for Salesforce Spring '21 Release. With the…
Popular Salesforce Videos
8 Steps to Launch Your App on Salesforce AppExchange
AppExchange is the largest business app store in the world, with over 4,000 apps and millions of users. In this video, we will guide you…
Salesforce Anywhere – Release Readiness LIVE, Spring '21
Salesforce, the global leader in CRM, introduced Salesforce Anywhere – bringing together powerful new technologies and platform services to help organizations unlock new levels of…
How Will Salesforce Career Look Like 3 Years From Now?
In this video, Shrey shares his opinions about How will Salesforce career look like 3 years from now. Watch and learn. If you have any…
Popular Salesforce Infographics
Top Essential Features of the Salesforce Service Cloud to Improve Customer Service
The Salesforce Service Cloud is a powerful platform that can help businesses of all sizes improve their customer service. It offers a wide range of…
What You’ll Get with the Salesforce MVP Infographic
We scanned the profiles of Salesforce MVPs, both past and present, searched high, low, near and far to provide insights into what it specifically takes…
VT-What? How Salesforce Gives Back To ItsRainingRaincoats
ItsRainingRaincoats Founder Dipa Swaminathan grew up in Bangalore hearing about the need to be ‘other-regarding’ often. In Singapore, she noticed a divide between the country’s…