Popular Salesforce Blogs
Syncing Articles from Zendesk Knowledge Base to Salesforce Knowledge – A Success Story
Customers need excellent support with minimal human interaction. That’s why they prefer self-service. And to keep customers hooked to your product, you need to give…
Workforce Development Analytics: Tracking Post-Graduation Career Outcomes with CRM Data
Higher education institutions face heavy pressure to prove their institutional value to stakeholders. Modern students view university enrollment as a direct path toward career advancement.…
Know How to Integrate Smart Quotations with Salesforce
Of the many integrations that can be made by third parties into the salesforce platform, CPQ stands for ‘Configure, Price, Quote’ – in simple terms,…
Popular Salesforce Videos
What Is Loyalty Management in Salesforce?
Loyalty Management is a strategy employed by companies to focus on acquiring, engaging, and retaining customers. Have a glance at this extract to discover what…
Salesforce Territory Management
This short video gets you started in setting up sales territories for your team. With sales territories, you can keep track of which sales reps…
What Is Salesforce? | Salesforce Training - What Does Salesforce Do?
What is Salesforce? Salesforce is a cloud computing service as a software (SaaS) company that specializes in customer relationship management (CRM). Salesforce's services allow businesses…
Popular Salesforce Infographics
What Is Mobile Marketing Automation?
Mobile use is booming, and it’s not slowing down anytime soon. In fact, research from eMarketer suggests that between 2015 and 2021, mobile-only internet users…
Salesforce for Sales Development Success
Customer Relationship Management tools like Salesforce help sales teams juggle the hundreds of leads, tasks, and activities they need to complete each day. Modern sales is often…
Sneak Peek: Latest Features And Updates of Salesforce commerce Cloud
Here is an infographic of the Latest Features And Updates of Salesforce commerce Cloud