Field Service mobile app is an all-in-one tool designed for today’s mobile workforce. Salesforce Field Service Mobile App is an innovative tool designed to help…
In the past few years, we have come across terms such as loyalty programs and loyalty management. Let's understand the concept of loyalty management with…
Loyalty Management is a strategy employed by companies to focus on acquiring, engaging, and retaining customers. Have a glance at this extract to discover what…
Ever thought about how you can retain your customers in this cutthroat competition in this growing market? A customer loyalty program is one of the…
Salesforce is the world’s #1 customer relationship management (CRM) platform. Salesforce allows sales reps to see everything about a customer in one place and provide…
Business is rapidly changing. In this digital age, everything and everyone is connected, which is changing the way we communicate with our consumers. Businesses nowadays…
Watch this video to learn about the Salesforce Winter '22 Product Release Highlights. 0:00 - Winter Release Preview 0:10 - Pipeline Inspection Enhancements 0:23 -…
Salesforce and Slack have joined forces to create the Slack-First Customer 360. Now it’s easier than ever to connect customers, employees, and partners with the…
Believe it or not, your customers’ needs are also your business’s needs. Great customer service ensures customers are so happy, they’ll come back for more…
Learn how to set up and use Einstein Bots to increase case deflection and reduce service costs through self-service. This webinar gives you a guided…
How can a small business improve its customer service? More than ever before, supporting customers is key to a small business's survival — so give…
Small businesses are more than capable of offering great customer service, even without having a big call center or multiple service agents on hand. For…
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