Salesforce - What is customer service?
Video
in Salesforce Stories
Believe it or not, your customers’ needs are also your business’s needs. Great customer service ensures customers are so happy, they’ll come back for more…
Salesforce Service Cloud Einstein Bots
Video
in Salesforce Einstein
Learn how to set up and use Einstein Bots to increase case deflection and reduce service costs through self-service. This webinar gives you a guided…
Salesforce — How To Improve Customer Service for Small Businesses
Video
in Salesforce Stories
How can a small business improve its customer service? More than ever before, supporting customers is key to a small business's survival — so give…
Salesforce - How Small Businesses Offer Great Customer Service
Video
in Others, Salesforce Stories, Sales
Small businesses are more than capable of offering great customer service, even without having a big call center or multiple service agents on hand. For…
Salesforce Service Cloud Voice Demo
Video
in Salesforce Cloud Platform
Salesforce Service Cloud Voice uses intelligent telephony to increase agent productivity and better serve customers, from anywhere. Today, customers can connect with companies across almost…
Build an Experience with Salesforce Community Cloud: 4 Steps
Follow 4 fast steps to building a digital experience. Watch to learn how you can make CRM part of the way you deliver sites, forums,…
