Marica R.Hixon
MemberPopular Salesforce Blogs
Salesforce Lightning Dialer | Boost Sales productivity by making hassle-free calls
In spite of the rapid and continuous advancement in the realms of communication with new platforms and new channels mushrooming all around us, telephones still…
Salesforce and Slack AI: A Synergistic Partnership
Salesforce and Slack, two industry-leading platforms, have formed a powerful alliance to revolutionize the way businesses operate. By integrating AI capabilities, this partnership offers a…
How Nonprofits Benefit from Salesforce and Capsule Services
Like many businesses, nonprofits also benefit from using a CRM for managing their funding. While Salesforce for small businesses focuses mainly on sales and growing…
Popular Salesforce Videos
How can Salesforce Field Service Help in Providing a Better Customer Experience?
Salesforce Field Service Management automates and optimizes the work of field service workers (agents, dispatchers, mobile technicians). It is part of the Service Cloud and…
Schedule Apex Jobs with Lighting Web Components | Developer Quick Takes
Lightning Web Components gives you the ability to give your users a great user experience when interacting with Salesforce. In this example, we will take…
What Is Salesforce Data Cloud & How It Works ?
As a business, it’s hard to get all the data in a single place and make informed business decisions. And this is where Salesforce Data…
Popular Salesforce Infographics
Step by Step: What you Should Know About the Order-to-Cash Process
The order-to-cash (O2C) process is a defining part of a company’s success, and it also plays a big role in driving an organization’s relationship with…
Why Salesforce For Your Business?
Why Choose Salesforce? According to Salesforce, companies show the following trends as a result of Salesforce Implementation. 25% Increase in Revenue 35% Increase in Customer…
Infographic: State of Service 2019
Did you know that 64% of people think that customer experience is more important than price in their choice of brand? The new trends in customer service…