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Optimize Customer Support Services With Salesforce Service Cloud Implementation
The power to make or break a brand rests solely with the customers today. With ever-evolving customer needs, preferences, and expectations, businesses explicitly focus on…
Meet Einstein GPT, the first generative AI for CRM
Since its release in November 2022, Chat GPT has become a buzzword - over a million people signed up to use it in just five…
Use of Business unit in Salesforce Marketing cloud
Use of Business unit in Marketing cloud Business unit - By using Business unit we can give the Access of users According to our requirements…
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What are Cross Object Formula fields in Salesforce?
In this video, Cross Object Formula Fields in Salesforce is explained by dividing this topic into 4 basic points, which are: 1. What is Cross…
How Admins Can Improve Salesforce Data Quality
Learn how to diagnose the accuracy of your data and build a plan to maintain and enhance its’ quality using Salesforce tools. Follow along to…
Introduction to Salesforce OmniStudio | Salesforce Industries
Introduction to Salesforce OmniStudio: The Salesforce OmniStudio digital engagement suite makes it easy to click-configure rich, consumer-grade user experiences based on objects, APEX classes, REST…
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Why You Should Know About Order to Cash Process - Step by Step | Salesforce Guide
The order-to-cash (O2C) process is a defining part of a company’s success, and it also plays a big role in driving an organization’s relationship with…
The Ultimate Marketing Automation Glossary
Sometimes, it sounds like marketers are speaking another language—especially when using terms associated with specific tools and platforms. It gets even more complicated when certain…
Enhance Business Capabilities With Expert Salesforce AppExchange Development Services
Unlock the true potential of Salesforce AppExchange by hiring Concretio's expert and experienced team of developers. Leverage the power of AppExchange to empower your business.