Introduction to Salesforce OmniStudio: The Salesforce OmniStudio digital engagement suite makes it easy to click-configure rich, consumer-grade user experiences based on objects, APEX classes, REST APIs and other data sources. In this session, Peter will explain the business and technical problems that led to the development of OmniStudio and review its key components. We will start covering the User Interface, FlexCards and Omniscript for Guided processes. We will move forward with Data Tools, DataRaptor for interfacing with Salesforce and Integration Procedure for providing and transforming data from many sources in the optimal format.
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