Salesforce, the world's leading CRM company, unveiled new Digital 360 technologies to help businesses go digital faster and deliver the next generation of marketing, commerce, and digital experiences.
Buyers are exploring the potential of what it implies to be data-driven first, from buying houses and household goods online to implementing bank loans on their devices, and businesses' marketing budgets are following suit, with online sales exceeding $4 trillion and digital advertising expected to account for half of all global ad spend this year. Salesforce is assisting businesses in staying ahead of these changes, powering more than 100 billion Einstein forecasts, 682 billion emails, and three million commerce transactions each day on average in 2020.
Firms need to develop connected experiences, have a comprehensive grasp of their consumers' choices and emotions, and get the most of digital. Salesforce's new technologies integrate data and digital to enable this, bringing marketing, commerce, sales, and service together so businesses can place customers at the center of their digital strategy.
The next generation of marketing is here: Marketing Cloud 360.
Salespeople can get to know their customers through a single source of truth to engage with relevancy, humanize every moment at scale with AI-powered personalization to inspire action and loyalty, and optimize overall marketing impact with centralized business intelligence, thanks to the next iteration of Marketing Cloud.
Don't forget to check out: Get A Salesforce 360° View Of Mobile Phone Activities
The next generation of customer-centric commerce is Commerce Cloud 360.
Commerce Cloud enables businesses to go above a specific retailer and build long-term engagements. Companies will be able to discover market dynamics, personalize consumer experiences, and bridge the end-to-end commerce journey, from the e-commerce store to order monitoring and beyond, with the emergence of social media.
Check out another amazing blog by Apphienz here: Sales Forecasting Techniques That Are Incredibly Helpful | Salesforce Sales Cloud
Salesforce CDP for Loyalty Management, Datorama Reports for Marketing Cloud, WhatsApp Integration, Distributed Order Management, and Omnichannel Inventory are all available now.
B2B2C Commerce, Salesforce CDP for Interaction Studio, and Snapchat Audience Match accessible right now
In August 2021, the Salesforce Headless PWA Kit and Managed Runtime are planned to be generally available.
In October 2021, Order Management for B2B and Salesforce CDP for Commerce Cloud will be generally accessible.
Now, with the world going digital, it is high time every business and organization keeps up with the changing times to stay ahead of the curve. We at Apphienz believe in customizing and personalizing your business strategies by having an in-depth knowledge of your operations so as to deliver nothing less than the best to help you reach your goals. Connect with us today or write to us at [email protected] You can visit our website for more information and reach out to us in case of any further queries. We will assist you at the earliest.