Salesforce Commerce Cloud is revolutionizing the way businesses interact with their customers. It provides a powerful, cloud-based platform that enables companies to create engaging digital…
Chatbots have been revolutionizing the customer experience by providing quick and convenient support to customers. In recent years, the use of chatbots in the business…
Salesforce has been nothing short of revolutionary, since its inception. As the world’s #1 CRM platform, it has connected organizations across the globe with their…
In April 2021, Salesforce decided to change its Community Cloud for a more modern service. The need to move over to the digital world has…
Salesforce, the world's leading CRM company, unveiled new Digital 360 technologies to help businesses go digital faster and deliver the next generation of marketing, commerce,…
Experience Cloud is a Salesforce-based digital platform that enables businesses to create integrated CRM-powered digital experiences. Using Experience Cloud, businesses can generate content in one…
Salesforce launched the next generation of Service Cloud, to support evolving customer service standards and deliver linked, personalized service from anywhere on a single digital…
If you want to set up the Einstein bot, first you have to connect chat implementation or message channel. For chat implementation, you must check…
Now, the shopping experience is not confined to stores. It has been spread across multiple channels including online, mobile, and over the phone. With shoppers…
Hello, enthusiasts, we are thrilled to bring you the highlights of TrailheaDX 2020. There was a lot of buzz and anticipation surrounding this year’s Trailhead since…
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