Understanding the different types of Salesforce operations increases user productivity, boosts customer satisfaction and ensures that you are building in line with the best practices…
Welcome, and congratulations to you for taking a step toward customer service nirvana with Salesforce Service Cloud! As you may know, Salesforce Service Cloud is…
In this article, we’ll be giving you the 411 on Salesforce's customer service focused platform, Service Cloud. Since sales and service go hand in hand,…
In this era, customers expect service to be as instant and also as easy as their normal conversation. Service Cloud is an easy to use…
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