Salesforce being a customer-centric organization deliberately works to enhance its customer’s experiences. That said, Service Cloud is one of the integral offerings of Salesforce that…
Salesforce has released a sender authentication package for Marketing Cloud that is designed to help ensure the authenticity of email messages sent from Salesforce. This…
Welcome, and congratulations to you for taking a step toward customer service nirvana with Salesforce Service Cloud! As you may know, Salesforce Service Cloud is…
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