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IndividualPopular Salesforce Blogs
How to de-stress your support agent by improving collaboration with the product team?
Customer support agents are always on an expedition to find the right information. But the lack of proper tools/resource and the lack of collaboration with…
Salesforce: The Customer Success Platform To Grow Your Business Automation
If you’ve ever thought how great it would be to have a personal assistant, you should consider exploring Salesforce and its automation features. Imagine having…
Shaping Customer Experience in Banking with Salesforce
Just like any other industry, banking these days faces an urgent need to reimagine itself and work on achieving new opportunities for growth. The need…
Popular Salesforce Videos
Engineer More Than Software at Salesforce
Salesforce engineers are builders. Together, we’ve created a platform that helps companies around the world connect with their customers. Driven by our commitment to trust,…
How to Create Custom Field in Lighting Experience | Salesforce
Fields you create on standard or custom objects are called custom fields. You can create a custom field on the Contact object to store your…
Join My Salesforce Team at Google!
We are hiring four Salesforce Technical Architects on my team at Google. I believe these roles are on one of these most interesting Salesforce implementations…
Popular Salesforce Infographics
Salesforce Marketing Automation: Sales or Marketing Tool? [infographic]
Marketing automation has a hidden talent. Despite being marketed for years as a tool for, well, marketers, automation is changing the shape of the modern…
The Ultimate Marketing Automation Glossary
Sometimes, it sounds like marketers are speaking another language—especially when using terms associated with specific tools and platforms. It gets even more complicated when certain…
Sneak Peek: Latest Features And Updates of Salesforce commerce Cloud
Here is an infographic of the Latest Features And Updates of Salesforce commerce Cloud