Olivier Baelde
MemberPopular Salesforce Blogs
Going Beyond Traditional Implementation Methodologies for Salesforce Service Cloud: A Fireside Chat
Salesforce Service Cloud has myriads of capabilities that enable you to ace your customer service game. But optimizing Service Cloud the right way calls for…
Top 6 Salesforce Winter ’21 Features to Enhance Your Sales Results for CPQ
Hello Everyone! It’s that time of the year again when the buzz is around the Winter ‘21 feature releases for. In this blog, we are…
What is Salesforce Community Cloud?
Originally named ‘Salesforce Customer and Partner Portals’, Community Cloud is among the most popular cloud options from Salesforce. As with the rest of the platform,…
Popular Salesforce Videos
Is It Possible To Get 20 Lacs Above Package In Salesforce?
Join this useful group for Salesforce job & career info. Watch this video and join this group to clear all the doubts you have regarding…
How to Set Up Salesforce Knowledge in Service Cloud
Help your customers and agents find answers they are searching for faster with Salesforce Lightning Knowledge. In this video, we will review: - All components…
What are Profiles and Permission Sets in Salesforce ? | Object Level Security in Salesforce
In this video, Shrey have explained complete Object Level Security in Salesforce which includes: 1. What is the significance of defining Object-level security in Salesforce?…
Popular Salesforce Infographics
Salesforce Jobs Market Couldn't Be Better!
Anyone that’s transitioned their career to Salesforce can agree: the market for Salesforce Jobs couldn’t be better. If you’re looking for some inspiration to make…
What to expect with a Salesforce project?
It is important to note that one person can fulfill more than one role (typically in smaller projects) but these roles do need to be…
The Working Of Salesforce CRM
Salesforce CRM is considered as the #1 CRM in the market. It has the ability to manage customer interactions of an organization through several methods.…