WhatsApp makes businesses more interactive and reliable. Customers can directly connect with a company, clear their doubts, and leverage a connected experience. 5 million business…
Sales teams embracing AI are seeing an expansion in leads and arrangements of over half, cost decreases of 40%–60%, and call time decreases of 60%–70%,…
Salesforce has been stretching the possibilities of business growth right from its inception in 1999. Its fierce business model attracted people who eventually moved to…
AI is built into many different CRM software and platforms including Salesforce. In particular, Salesforce uses its proprietary Einstein AI. It helps companies find unexpected…
Salesforce completed 20 years recently. The celebrations were grand with thousands of employees and trailblazers and Ohana family joining in. The world’s no. 1 CRM…
Artificial intelligence, or AI, is technology that learns, reasons, and self-corrects, and it’s being used by businesses to improve the customer journey. Automation, machine learning,…
We’re in the midst of the Fourth Industrial Revolution – IoT, innovation and technology are transforming the way we work and customer expectations. Every industry…
The action-packed Salesforce World Tour 2018 rolled into Sydney last week, bringing with it a fun-filled day of innovation, learning, career transformation and giving back.…
Customer Relationship Management has provided businesses with seamless means, marketing strategies and activities to help improve sales. The thing about traditional CRM is that it…
This Salesforce infographic will guide you with CEPTES leveraging the power of AI with new strategies and value chains.
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