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GDPR & Telephony Consenting & Forgetting In Salesforce
The big noise in the market right now is GDPR, the General Data Protection Regulation. This is the new European rule for data protection which…
Getting Business Insights From Telephony Data in Salesforce
Big Data, Data Analytics and Data mining are big terms that often sound like they are only for the ‘giant corporation‘ and put people off…
All Things Telesales Podcast
Sales Director at Natterbox, Ian Moyse shares with us 3 Powerful Pillars of Servant Leadership - Yearning, Earning, Learning. Ian drops wisdom bombs left and right…
10 Tips For Slicker Call Handling & Improving Customer Experience with Salesforce
In today’s world of social media, Amazon, Uber, Airbnb and the like, smartphones, tablets, touchscreens and Smart TV’s is it any wonder that as customers…
Who Ya Gonna Call – ‘No Longer Your IT Team’ - (How To Enhance Your Value As A Salesforce Admin!)
Telephony has forever and a day been a dark art , thrust into the hands of the IT Department who typically do not have the…
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Choosing the right partner is a key factor that could make or break your project’s success. Salesforce is a mighty CRM platform, and that’s why…
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