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GDPR & Telephony Consenting & Forgetting In Salesforce
The big noise in the market right now is GDPR, the General Data Protection Regulation. This is the new European rule for data protection which…
Getting Business Insights From Telephony Data in Salesforce
Big Data, Data Analytics and Data mining are big terms that often sound like they are only for the ‘giant corporation‘ and put people off…
All Things Telesales Podcast
Sales Director at Natterbox, Ian Moyse shares with us 3 Powerful Pillars of Servant Leadership - Yearning, Earning, Learning. Ian drops wisdom bombs left and right…
10 Tips For Slicker Call Handling & Improving Customer Experience with Salesforce
In today’s world of social media, Amazon, Uber, Airbnb and the like, smartphones, tablets, touchscreens and Smart TV’s is it any wonder that as customers…
Who Ya Gonna Call – ‘No Longer Your IT Team’ - (How To Enhance Your Value As A Salesforce Admin!)
Telephony has forever and a day been a dark art , thrust into the hands of the IT Department who typically do not have the…
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Popular Salesforce Blogs
What is CPQ and Why Every Business Needs One? Salesforce CPQ Basics Explained
In Malcolm Gladwell’s book, “The Tipping Point,” he discusses social epidemics – the steady adoption of technology or cultural change that all of a sudden…
5 Things To Know Before Implementing Salesforce Sales Cloud
Salesforce Sales Cloud is a Customer Relationship Management (CRM) platform that helps enhance the efficacy of the sales team of an organization and increase sales revenue.…
Data Security Models in Salesforce
In Salesforce when we talk about security and especially about data security, so our main focus is to provide more security and try to prevent…
Popular Salesforce Videos
Simplify Case Management in Salesforce With Email-to-Case Advance
While Email-to-Case is one of the most widely used features in Salesforce Service Cloud, its limited functionalities may hold you back. At Grazitti, the Salesforce…
Salesforce to Twilio Integration Using MuleSoft | SFDC
Take a look at how Twilio integration with Salesforce is done using MuleSoft. This tutorial will cover the following points - 1. Introduction Learn how…
A Walkthrough of Visual Configuration
Whether you manufacture building, furniture, or industrial products, our product configurator guides your customers in making better purchase decisions. These 3D visualization technologies used in…
Popular Salesforce Infographics
How to start your career In Salesforce?
Considering a career in Salesforce is a good choice for IT professionals looking to give a new boost to their career. Salesforce is a new…
5 Security Habits That Help Your Salesforce Admin Career
As Salesforce Admins, you drive results and deliver business value every day. You automate processes and make them more efficient. You can also learn more…
The Basics of Lead Nurturing [INFOGRAPHIC]
Qualifying leads no longer has to be a tedious task for your team. Lead nurturing campaigns automate the entire process for you. This means your…
