Service Cloud is classified as a customer support platform or customer relationship management (CRM) platform. It was designed to improve how businesses interact with their…
According to our State of the Connected Customer report, 76% of customers expect consistent interactions across departments. However, 54% say it often feels like sales, service,…
As the world’s #1 CRM, Salesforce brings companies and customers together. This is possible through Salesforce Customer 360. It’s an integrated, AI-powered customer relationship management…
Choosing the right partner is a key factor that could make or break your project’s success. Salesforce is a mighty CRM platform, and that’s why…
Choosing the right partner is a key factor that can make or break the success of your project. Salesforce is a powerful CRM platform, which…
One CRM platform may have excellent event tracking, which means you can learn what a specific visitor does on your website, from which pages they…
Selecting the best CRM for small businesses is not a one-size-fits-all endeavor. If you’re new to working with a CRM platform, you often have to…
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