Language is a unique skill. In the hands of a suave sales guy, mastery in language can be the difference between winning or losing a…
Salesforce Einstein is a very important feature of Salesforce CRM that uses artificial intelligence tools. Artificial Intelligence is a part of machine learning, it helps…
In today’s world of social media, Amazon, Uber, Airbnb and the like, smartphones, tablets, touchscreens and Smart TV’s is it any wonder that as customers…
Community Cloud, as the name suggests, is a Salesforce platform that gives companies the tools to create branded online communities. Through these communities, companies can…
Hi, all Salesforce lovers! I know that every one of you would have wanted to be part of the Dreamforce ’19, the event of all…
Workflow automation drives service agents’ productivity due to quicker and more effective case resolution, which can’t but lead to better customer service quality and happier…
If you are in the process of managing end-to-end order management in e-commerce or a product company, you would agree that it is the most…
Salesforce is the worldwide leader in making revolutionary business applications, served from the cloud and are designed to help generate leads for an organization. Also, it…
Salesforce has introduced Consumer Goods Cloud, a new industry product that enables companies related to consumer goods to optimize revenue growth and maximize ROI with…
Intensifying Subscription Economy & Retaining Customers I am not going to go back to the books to explain what ‘Subscription Economy’ is. We all are…
A new era of Salesforce Service Cloud is underway with a bunch of Einstein AI capabilities incorporated into the product. The upcoming AI-leveraged Salesforce Service…
Deciding to store all your precious customer data in the cloud is a huge decision, one not to be taken lightly. Fortunately, when you choose…
