To sustain in today’s era of cutthroat competition, businesses should ensure consistent sales growth and managing your sales pipeline efficiently is a great way of…
Personalization has become increasingly important for a brand's digital strategy over the past couple of years, as seen. 78 percent of consumers expect businesses to…
Customer focus and a customer-centric strategy are critical components of building a holistic environment where customer information may converge. By connecting key business areas like…
With the increasing database from different organizations, there is a need for efficient tools to inspect all the data. A cloud-based data analytics tool, Einstein…
From a customer perspective, it’s always a priority for businesses to deliver valuable service to them at a favourable price. Still, it’s also essential to…
A long-expected announcement finally came from Salesforce; Community Cloud has been renamed Experience Cloud. The move to embrace Experience is a purposeful reaction to the…
Customers need excellent support with minimal human interaction. That’s why they prefer self-service. And to keep customers hooked to your product, you need to give…
Salesforce is a top-rated CRM that offers businesses a diverse range of products to enhance their business model and operations. With each Salesforce product specifically…
Gamifying your online community is an effective way of driving highly-engaging user experiences. Did you know that the global gamification market is projected to grow…
The ‘Ideas’ component in Salesforce Community Cloud allows your customers, partners, and employees to directly share and post their ideas on your online community. Enabling the Ideas component allows…
When it comes to practical CRM, nothing can contend with Salesforce. With whooping revenue of $5.38 billion in the 2021 fiscal year, this CRM management…
Every successful business today is a tree grown from a seed named ‘idea’. The greatest of today’s technologies and software are the products of great…
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