Chatbots have been revolutionizing the customer experience by providing quick and convenient support to customers. In recent years, the use of chatbots in the business…
What is Embedded Chat? Embedded chat windows use a Chat deployment that you can quickly configure. Then, simply add the code snippet to the web…
The Salesforce CRM platform, the world leader in customer relationship management, doesn’t stop at optimizing its performance. In this way, it extends the functionalities of…
The Salesforce CRM platform is the world leader in customer relationship management and doesn't stop at optimizing its performance. It is a powerful service that…
A new era of Salesforce Service Cloud is underway with a bunch of Einstein AI capabilities incorporated into the product. The upcoming AI-leveraged Salesforce Service…
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