Introduction Salesforce Chatbot is an AI-powered conversational agent designed to interact with customers in a natural and human-like manner. It leverages advanced NLP algorithms and…
What to do if you implement a costly CRM, and find out it cannot cover all your business processes? If you are a business owner…
Matching And Duplicate Rules Matching and Duplicate Rules are features used in software applications, such as customer relationship management (CRM) systems, to identify and manage…
With straightforward tools, a connected app, and Salesforce dashboards & analytics, small businesses can develop a thorough picture of their present and potential customers. By…
The management and extraction of insights from customer data are made simpler for your digital-first marketing team by a customer data platform (CDP), a piece…
Since Salesforce has been assisting businesses in creating customer databases for more than 20 years, any organization looking to automate and manage its business workflow is aware…
The research shows that more than 73% of customers would like companies to be aware of their particular expectations and requirements. In the last several years,…
Salesforce offers a range of cloud-based software solutions that are designed to help businesses of all sizes manage their customer relationships, sales and marketing efforts,…
Of the many integrations that can be made by third parties into the salesforce platform, CPQ stands for ‘Configure, Price, Quote’ – in simple terms,…
Providing superior customer service is no longer a choice for businesses, it has rather become a necessity to sustain in this competitive world. However, providing…
Considering that businesses need to do all they can to remain competitive, technology is surely one thing that you’ll want to invest in. And while…
In this article, we explain personalization driven by market research and show how a provider of clinical equipment tripled their traffic during the pandemic. Why…
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