The Salesforce Customer 360 platform places the customer at the center of everything you do, allowing you to communicate with them more intelligently. However, great…
Salesforce Service Cloud has myriads of capabilities that enable you to ace your customer service game. But optimizing Service Cloud the right way calls for…
Technology is growing at a lightning speed. But if we look around, we still use Excel, notepad to scribble information about meetings and customers. Don’t…
In this blog, we are going to discuss Omni-Channel. Let’s discuss some brief introduction of Omni-Channel. Omni-channel is one of the important parts of the…
In 2021, it is safe to say that the world revolves around extracting, accessing, and managing data. It has rightly been called the “digital gold”…
Introduction Before moving ahead, let's first understand what CRM is and why it is important for businesses, as Salesforce is a CRM software. CRM is…
Sometimes in life, you have to cut the cord and move on to more sophisticated tools. It’s okay, you have practice at this. You’ve parted…
External Object is a kind of virtual object which does not exist in your Org. It is a custom object like other custom objects we…
With Salesforce applications becoming more and more complex, developing a high-performance application needs to be backed up with a robust Salesforce testing process. Hence, to…
Time and again, Salesforce has proved itself as the best cloud CRM platform across the globe. What's more, it is also leading to successful CRM…
Salesforce is one of the world’s most prevalent and persuasive Customer Relationship Management (CRM) solutions for marketing, sales, and service. Being one of the leading CRM systems in the…
We all know how much Salesforce products are used worldwide for its features, resources they provide, ease of implementation, and many more reasons. With every…
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