Salesforce Field Service is a complete, end-to-end solution for customer service in the field. Salesforce Field Service brings together customers, employees, and products on a single platform to provide exceptional on-site services. In this video, you can learn how to leverage the power of automation and intelligence.
Built on Service Cloud, it connects customers with your field service team in real time, improving the Ease of Doing Business (EODB) by streamlining the processes. It's completely customizable to your specifications and includes useful features like auto-scheduling service appointments. It's also mobile, so field service agents can access it from anywhere!
In this demo, learn how to install managed packages, update permission sets, configure geolocation settings, and more. You'll also learn how Field Service can assist your business with tracking service operations and improving customer retention. Get a hands-on demo of the tool!