In the past few years, we have come across terms such as loyalty programs and loyalty management. Let's understand the concept of loyalty management with…
Salesforce Industries i.e Vlocity empowers businesses with powerful platforms to boost collaboration and makes it easy to deliver great customer experiences. It provides tailored solutions…
Salesforce Industries i.e Vlocity empowers businesses with powerful platforms to boost collaboration and makes it easy to deliver great customer experiences. It provides tailored solutions…
Loyalty Management is a strategy employed by companies to focus on acquiring, engaging, and retaining customers. Have a glance at this extract to discover what…
Ever thought about how you can retain your customers in this cutthroat competition in this growing market? A customer loyalty program is one of the…
Businesses that use Salesforce CRM and Atlassian Jira separately face a lack of team collaboration, inconsistent customer data, slower case resolution, and reduced agent productivity.…
Salesforce Field Service Management automates and optimizes the work of field service workers (agents, dispatchers, mobile technicians). It is part of the Service Cloud and…
Email-to-Case Advance is an enhanced version of the Salesforce Email-to-Case functionality that converts customer email to cases. It works for Salesforce Service Cloud and provides…
Attract new customers, grow relationships, and drive revenue using data-driven personalization for every moment in the customer journey. Watch this video to learn how to…
Salesforce is a platform that helps businesses track the journey their customers take. It can help you effectively track and monitor your marketing and sales…
Teri will show you how you can incorporate Salesforce (relational data) into a MongoDB collection (non-relational data) to give your customers a unified customer experience.…
Believe it or not, your customers’ needs are also your business’s needs. Great customer service ensures customers are so happy, they’ll come back for more…
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