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Popular Salesforce Blogs
2023 CRM Landscape: A Deep Dive into Salesforce vs Microsoft Dynamics
Business rivalry with healthy competition is quite common among all industries. It eliminates monopoly and gives more options to choose for users. When it comes…
Integrating Salesforce Service Cloud Voice with Amazon Connect: A Step-by-Step Guide
Many users of Salesforce Service Cloud are likely aware of the new AI-driven feature, Service Cloud Voice. Despite the rise of digital communication tools, telephone…
Choosing the Right Salesforce Managed Services Provider: Tips and Tricks
Salesforce has become the backbone of customer relationship management (CRM) for many businesses, offering a powerful platform to manage customer interactions, streamline operations, and drive…
Popular Salesforce Videos
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SOQL in Salesforce is used to retrieve data from the Salesforce database for specific information. This video covers everything you need to know as a…
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Creation of an app in Salesforce. This video will cover the following points - App Creation Get to know why an app is created. Configuration…
Salesforce Billing and Cryptocurrency
THE GOAL: In this video, you're going to learn how Cryptocurrencies can work with Salesforce Billing. ☝️ BEFORE YOU BEGIN, KNOW THIS: 1. In terms…
Popular Salesforce Infographics
What Can Salesforce’ Non Profit Success Pack Provide You With?
The Nonprofit Success Pack NPSP (formerly known as "Nonprofit Starter Pack) is a set of managed packages developed and maintained by Salesforce.org and made available…
In marketing, Can We Achieve What We Can’t Measure? | Salesforce
Metrics in marketing are always evolving and we can all learn more about them from our peers. Let’s look at where marketers are spending their…
How Customer Experience Is Rewriting the Rules of Business Success
Your guide to customer experience - Customers expectations are changing. And as they change, businesses face sky high standards for delivering customer experience that's a…