Michael Donald
IndividualPopular Salesforce Blogs
Managed and Unmanaged packages in Salesforce in 2023 | All You Need to Know
What are the various types of packages in Salesforce? Let's understand! Unmanaged Package Think of it as a beautifully wrapped gift box that you can…
Introduction to Salesforce Maps
Introduction Salesforce maps is an add-on paid product of Salesforce. It is a geo-location intelligence app that helps the business to optimize sales process territory…
Salesforce Customer Portals Vs. Communities: What to Choose?
When we talk about CRMs or portals the first thing which comes to our mind is Salesforce. They are and have been ruling the industry…
Popular Salesforce Videos
What Does a Salesforce Developer Do | Salesforce Developer Roles and Responsibilities
Watch this video to learn all about Salesforce Developer Roles and Responsibilities. This video explains what does a Salesforce Developer do. Watch and learn.
101 Guide to IBM Watson and Salesforce Einstein
In March 2017, IBM and Salesforce announced a global strategic partnership to seamlessly connect predictive insights found in unstructured data from IBM Watson APIs to…
What benefits Salesforce Email integration provides for my business?
This video puts light on the benefits of Salesforce Email Integration for Business. Every aspect of Email Integration is provided and discussed in detail along…
Popular Salesforce Infographics
Enjoy the Salesforce Innovation Management infographic
Without innovation, a company will stay in one place. Without getting ideas from those closest to your product or service - customers, employees, and partners…
Customer Service: The Forgotten Marketing Channel
The key to good customer service is building good relationships with your customers. Thanking the customer and promoting a positive, helpful and friendly environment will…
Do the Work: 8 Steps to Sales Call Preparation [CHECKLIST]
There is no shortage of sales tips and tricks to implement out there, we've certainly published our fair share, but at the end of the…