It’s no secret that Salesforce have been named number #1 most innovative company in the world 3 times over. We have summed up some of the key…
Today, businesses store their most confidential information in the cloud with applications such as Salesforce. This means dozens, hundreds, or even thousands of employees have…
Artificial intelligence, or AI, is technology that learns, reasons, and self-corrects, and it’s being used by businesses to improve the customer journey. Automation, machine learning,…
Salesforce has been coined as the world’s top CRM company and customer company. It has been soaring high in the clouds, so let’s brush through…
We’re in the midst of the Fourth Industrial Revolution – IoT, innovation and technology are transforming the way we work and customer expectations. Every industry…
Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. The goal is simple: Improve…
The key to good customer service is building good relationships with your customers. Thanking the customer and promoting a positive, helpful and friendly environment will…
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