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Omni-Channel Overview in 2024
Omni-Channel is a Customer Service and console-based Salesforce feature that helps automatically route of different types of work items (such as Leads and Cases) to…
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Integrate Your Vanilla-Community With Salesforce to Deliver Seamless, Efficient Support
According to a survey conducted by Gartner, 62% of millennials and 75% of GenZ customers prefer self-service instead of seeking assistance from support reps. As a result, online…
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Salesforce Development and Career Opportunities
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CRM Salesforce, along with its Field Service Lightning App, is drastically improving the field-force productivity in the industry. Built on the Salesforce Service Cloud, it…
How To Use RingCentral App In Salesforce | Salesforce Service Cloud
Learn how to use RingCentral App in Salesforce. This video will cover the following points - 1. Advantages Take a look at the advantages of…
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Salesforce CRM training, an important requisite, can help people enjoy this Salesforce professional sustenance. Salesforce administrators and Salesforce developers are the popular and standard mainstreams…
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There are many CRM solutions for companies to choose from, and wading through the wide range of options can seem like a daunting task. Choosing…
5 Advantages of Using Salesforce for Your Business
Salesforce is a customer relationship management (CRM) platform that offers a wide range of features and benefits for businesses of all sizes. Here are five…