Three times per year, Salesforce release a new version of their products with a range of new features. These versions are named to reflect the up-coming seasons in North America. The next release is named […]

Ensuring the data in your Salesforce environment is accurate and up to date is a challenge for every organisation. To be able to make important decisions based on this data makes the task of keeping it up to date […]

Many organizations that start using Salesforce don’t understand the power of Chatter and think it’s just another instant messaging tool. They may already be using Skype for Business, Messenger, Slack or ano […]

Small and Medium Businesses (SMB’s) don’t have the financial resources to invest in technology like large enterprises do, yet they encounter all the same challenges on a smaller scale. You still need to reduce the […]

In a large organization, a Salesforce Administrator is a must-have role and often there is more than one person performing this role, depending on the complexity and the number of users to be supported. In smaller […]

Three times per year, Salesforce release a new version of their products, full of new and exciting features. The first and second weekend of June is when the “Summer 18” release will become available.Every rel […]

How Your Organization and Users Benefit from Salesforce Lightning Implementation
Salesforce has offered the Lightning Experience for over two years, and every release update is full of new enhancements often […]

If you’ve ever thought how great it would be to have a personal assistant, you should consider exploring Salesforce and its automation features. Imagine having an assistant who handles various tasks that quietly s […]

Salesforce is the juggernaut of CRM’s – and for good reason. The platform can help streamline many facets of your business from the sales process to product delivery and marketing. But while Salesforce is a gre […]

In our day and age, where customer centricity holds the key to profitability, organizations that had perfected the art of compartmentalizing systems need to wake up and smell the coffee.

With the growth of […]

Salesforce is among one of the most powerful and versatile business tools currently available. It can help businesses of all sizes streamline their processes and grow their revenues with functionality like lead […]

Today’s enterprises cannot be run on yesterday’s systems. Legacy business processes can straitjacket organizations’ growth, and push them into unwarranted situations. To achieve a surge in revenue, rise in custo […]