David Esquivel
IndividualPopular Salesforce Blogs
Agentforce vs Traditional Chatbots: Why AI Agents Are the Future of Support
In recent years support systems evolved rapidly. Traditional chatbots serve basic tasks using rules and flows. AI agents (also called “agentic AI” or intelligent agents)…
Sales Cloud Vs Service Cloud: What are the Key Difference?
No Salesforce Service Cloud Solution would be complete without its sales cloud counterpart. They are all part of the Salesforce platform and are essential modules…
Popular Salesforce Videos
Security in Salesforce | Learn About the Security Levels in Salesforce
This "???????? ?? ??????????" video by Edureka will help you understand the different levels of security in Salesforce. It will also talk about some of…
How I Really Feel About Salesforce
A deep dive into the state of the Salesforce industry in 2021, such as: - Is Salesforce going to crash in the foreseeable future? -…
Create Custom Object and Tabs in Salesforce Lightning Experience
In this video, Sanjay Gupta Tech School explains how to create custom objects and tabs in Salesforce Lightning Experience. Watch this video and learn all…
Popular Salesforce Infographics
Enable Ideas Management in Salesforce LEX to Drive Innovation
Leveraging and managing ideas on your Salesforce-powered communities can lead to business growth, improved product quality, and stellar customer experience. Not only does the Ideas…
The key takeaways from Salesforce Basecamp 2017
Thousands of Trailblazers have converged on Hong Kong, Auckland, Singapore, Mumbai and Melbourne. They heard from a stellar line-up of industry experts, Salesforce Trailblazers and…
Best Salesforce1 SMS Mobile App - 360 SMS App
360 SMS App is a One-stop texting solution platform for almost all kinds of industries including Healthcare, Hospitality, Education, etc. It can be your saviour…