Customer-centric experiences continue to dominate every business moment, but what's rarely mentioned is what allows businesses to make this transformation. To genuinely be customer-centric, you…
The foremost challenge that organizations face today is to provide excellent customer service to their customers and partners and include it in their daily processes.…
Now that we’ve entered a new year, you have an entire year of growth ahead of you. To maximize your business’ potential this year, it’s…
What is a Salesforce Consultant? A Salesforce Consultant conventionally wears different covers. They might work in-house inside an association or be contracted as an external…
Gamifying your online community is an effective way of driving highly-engaging user experiences. Did you know that the global gamification market is projected to grow…
With work from home becoming the new normal, companies are leveraging cloud-based technologies to make it easier for teams to access information from multiple devices.…
Business Hours Business hours define the hours your team is available to support your customers and Holidays allow you to select when your customer support…
Salesforce and DocuSign recently expanded its footprint of their worldwide strategic relationship to create integrated solutions that will help clients accelerate how agreements are facilitated…
The Word-class CRM solution, Salesforce does not leave any room for doubts and connects brands and customers in the best possible way. With multiple cloud…
Chatbot, A brief A chatbot (short for "chat robot") is computer software that replicates genuine interaction via voice or text. Such programs are adaptable and…
The day-to-day operations of modern businesses depend on technology and cloud-based tools. With ever-changing IT needs and business configuration tools becoming more important, one small…
What Is a Dashboard? A dashboard is a visual display of key measurements and patterns for records in your organization. The Dashboard and report are…
