In today’s business world who does not have a mobile/cell phone? Whether it be a company-provided device or increasingly a BYOD (Bring Your Own Device)…
Advancement in technology has led to fierce competition. Customer retention has become one of the major headaches in the industry. Teams slog to draw traffic to the…
DocuSign is a product that provides the facility of a digital signature of the document. Salesforce.com is a cloud-based customer relationship management (CRM) software solution for sales, service,…
Workflow automation drives service agents’ productivity due to quicker and more effective case resolution, which can’t but lead to better customer service quality and happier…
There has been a rapid change in the banking and wealth management industry, lately. Several modern fintech competitors have stepped in to simplify the ways…
Businesses are increasingly leveraging mobile and Social media platforms to reach billions of customers instantly and deliver personalized and connected customer experiences across channels at…
Easier and efficient opportunities management in Salesforce CRM has been the unanswered prayer for many managers and sales organization alike, ever since the launch of…
Salesforce just got done with TrailheaDX 2019 this weekend. Algoworks was at TDX19 too, and oh boy, did we have fun! There was a bunch…
Salesforce, which is the leading CRM (Customer Relationship Management) solutions provider in the world, has now entered into a strategic partnership with China’s largest Internet…
Now, when we are aware of the system of CRM, i.e. Customer Relationship Management, there is one other system as well, known as CTI. The…
Customer Relationship Management or CRM is the future of the business and is not going to fed so soon. Starting from small businesses to the…
Are you finding it challenging to meet your monthly/quarterly sales target? Well, maybe you need to improve your productivity. The best performing sales teams always…
