An Introduction to Salesforce Service Cloud
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in Salesforce Cloud Platform
In this era, customers expect service to be as instant and also as easy as their normal conversation. Service Cloud is an easy to use…
5 Things You Must Know About Salesforce Desk.com
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in Others, Salesforce Products
No matter what business you are in, no matter what domain you work on, no matter how big or small scale you operate on, the…
CTI Integration with Salesforce and Its Benefits
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in Others
Now, when we are aware of the system of CRM, i.e. Customer Relationship Management, there is one other system as well, known as CTI. The…
