We are already aware of the fact that WordPress is the world’s most commonly used Content Management System (CSM) which people rely on heavily across the globe. Talking about Salesforce, we know it as the w […]

Now, when we are aware of the system of CRM, i.e. Customer Relationship Management, there is one other system as well, known as CTI. The term CTI is referred to as Computer Telephony Integration which means that […]