Vijay Sekar
MemberPopular Salesforce Blogs
Agentforce Service Agent: Making Proactive Customer Support Delivery Easier
Companies today don't wait for customers to report issues before taking action. Proactive customer support has become the lifeline of successful enterprises that want to be…
7 Reasons Why Your Business Needs to Know Salesforce
The main use of Salesforce is to create customer relationship management (CRM) software that facilitates break down the technology between divisions to give firms a…
8 Ways How CRM Aligns Marketing And Sales
Although sales and marketing are two independent departments within an organization, most likely they work together to achieve a common goal, i.e., finding leads and…
Popular Salesforce Videos
Marc Benioff talks Salesforce - AT&T deal, office health safety and online media regulation
Salesforce’s Customer 360 will enable AT&T to deliver highly-tailored customer experiences seamlessly across retail, marketing, online, business, and more. AT&T will utilize Salesforce’s entire portfolio…
How To Assign Leads in Salesforce | Overview of 3 Main Lead Routing Solutions
Salesforce offers several options on how to automatically assign incoming leads to a suitable sales manager. But what to choose: out-of-the-box features, external AppExchange app,…
Prepare for TrailheaDX: Everything Salesforce Admins Need to Know
TrailheaDX is a one-of-a-kind virtual experience that connects makers, builders, doers, and dreamers looking to improve their Salesforce skillset. This year’s event includes exciting new…
Popular Salesforce Infographics
Salesforce Admin Certification Path
This infographic helps you to understand the complete certification path to become Salesforce Administrator which includes accreditation body, pre-requisites, eligibility criteria, examination format and career…
State of Appexchange Salesforce Apps Market 2025
The Salesforce AppExchange continues to expand, providing businesses with innovative tools to enhance their Salesforce experience. With thousands of solutions available, the marketplace has become…
Enhance Customer Experience With Salesforce
Salesforce Makes Personalized, Consistent Digital Customer Experience a Reality. Salesforce, widely recognized as the leader in business CRM, gives organizations the tools they need to…
