Sahenaz Parwin
MemberPopular Salesforce Blogs
Agentforce Service Agent: Making Proactive Customer Support Delivery Easier
Companies today don't wait for customers to report issues before taking action. Proactive customer support has become the lifeline of successful enterprises that want to be…
What is Pardot Dynamic Content in 2024?
Salesforce Pardot dynamic content enables marketing teams to adjust their messaging in real-time, allowing the leads to receive content that matches their current preferences and…
What Does The Future Hold For Salesforce?
As one of the most exciting Cloud platforms around, the Salesforce suite of applications is beginning to find widespread applicability in a rapidly increasing number…
Popular Salesforce Videos
Security in Salesforce | Learn About the Security Levels in Salesforce
This "???????? ?? ??????????" video by Edureka will help you understand the different levels of security in Salesforce. It will also talk about some of…
Salesforce Anywhere – Release Readiness LIVE, Spring '21
Salesforce, the global leader in CRM, introduced Salesforce Anywhere – bringing together powerful new technologies and platform services to help organizations unlock new levels of…
Salesforce 101 for Salespeople
In this video, Oliver Sholder breaks down Salesforce 101 for us. He covers everything from what Salesforce is and does, to how it can benefit…
Popular Salesforce Infographics
Infographic: State of Service 2019
Did you know that 64% of people think that customer experience is more important than price in their choice of brand? The new trends in customer service…
How to Increase Employee Productivity Without Increasing Stress?
Are you looking for ways to increase employee productivity? Want to do it without cracking the whip and making everyone unhappy? Salesforce share their productivity…
Your Guide to Salesforce Certifications
In the age of customer experience, businesses now rely on their CRM systems more than ever. As the world leader in CRM software, Salesforce knows…