Rebecca L. Silva
MemberPopular Salesforce Blogs
Dreamforce 2023 Key Highlights | The Ultimate Guide
On September 12, 2023, the realms of technology and business once again united for the year’s highly anticipated event – Dreamforce 2023. Over 40,000 individuals…
Learn Salesforce Einstein – Chapter 7 (What is Training in Machine Learning?)
Training a process where we create a model using our datasets. Every prediction query goes to Model, not to the dataset. Let's assume we have…
Steps to setup Communities in Salesforce
To setup the communities, the very first thing you need to do is enable the communities in the org. Once the communities are enabled in…
Popular Salesforce Videos
Revenue Sharing with Salesforce | Unlocking Profit Potential | Live Stream Highlights
This extract from our live webinar uncovered how this powerful platform can revolutionize your revenue generation and maximize your profits. Discover the untapped potential of…
How to Use the Lightning Knowledge Migration Tool | Salesforce Tutorial
Use the Lightning Knowledge Migration Tool to move your Classic knowledge base into Lightning Knowledge. The Lightning Knowledge Migration Tool works differently depending on whether…
Salesforce Field Service Basics | Salesforce Webinar
Salesforce Field Service is a cloud-based platform that enables businesses to manage and automate their customer service operations. From customer contact management, and call routing…
Popular Salesforce Infographics
Growth of Salesforce (Data and figures)
Salesforce.com is the #1 Customer Relationship Management (CRM) company in the world with regard to the market share. It provides numerous CRM software that helps…
Salesforce : Anatomy of a Productive Sales Rep
We are a nation obsessed with productivity. We look for ways to "hack" our way through life, squeezing the most out of every minute we…
How Customer Experience Is Rewriting the Rules of Business Success
Your guide to customer experience - Customers expectations are changing. And as they change, businesses face sky high standards for delivering customer experience that's a…