Salesforce Field Service Basics | Salesforce Webinar

Credits : AblyPro

Salesforce Field Service is a cloud-based platform that enables businesses to manage and automate their customer service operations. From customer contact management, and call routing to chat and ticketing Field Service can help businesses handle high volumes of customer demand more efficiently, reducing wait times and improving customer satisfaction rates.

Meet our panelist for this webinar - Ali Zakir, Service Cloud/FSL Specialist from AblyPro.

Learn the basics of Salesforce Field Service and how it can automate and streamline operations, increase customer satisfaction, and save big on labor costs.

Key Takeaways

  • What is Salesforce Field Service
  • Key Users
  • Work Order Flow
  • Dispatcher Console
  • Field Service Mobile App
  • Field Service
  • Data Model
  • Core Objects

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