Michael Papali
IndividualPopular Salesforce Blogs
How to Create a Seamless Customer Experience with Salesforce Experience Cloud?
Business success is closely tied to excellent customer experience. This is not new, but in the era of heightened expectations and instant gratification, companies feel…
Search Account Record Using Salesforce Flows | Learn Here
Go to Setup, enter flow in Quick Find then select Flows. Click on New Flow. From the template, select Screen Flow. If you are using…
What Is Marketing Automation & How It Can Benefit Your Organization? | Salesforce
Though Marketing Automation was started aiming only for enterprises, now it’s available for everyone. Marketing Automation can be simple and complicated at the same time.…
Popular Salesforce Videos
Salesforce QA DEMO | Video Tutorial Guide
In this video, SV Tech Soft provides a Salesforce QA DEMO. This is a great opportunity to see how the software works and how it…
How UiPath Robots Upload Files to Salesforce
How #UiPath Robots upload files to #Salesforce and assign to #Case without custom activity just RAW REST API. 0:00 Preview0:55 Intro1:20 Logic in one picture1:38…
Salesforce Apps: Managed vs. UnManaged Package Importance from Lederhosen Salesforce
Salesforce has Two Types of Packages ( Tabs, Objects, Software ) you can load: Managed & UnManaged. This video describes both. The advantage of a…
Popular Salesforce Infographics
How Salesforce Improves User Experience Through Hyper-Personalization?
Personalized service has become an imperative part for any business to succeed in the cut-throat competitive market. 66% of people want companies to understand their…
Build On Your Salesforce Service Cloud With Cognitive Search
Employees waste around 20% of their time looking for information to do their job. That’s a lot, isn’t it? This means there is one giant…
The Ultimate Marketing Automation Glossary
Sometimes, it sounds like marketers are speaking another language—especially when using terms associated with specific tools and platforms. It gets even more complicated when certain…