Mohammad Rafi
IndividualPopular Salesforce Blogs
Transforming Customer Experience: Why Businesses Need a Salesforce Customer Portal in 2025
Customer experience (CX) is the actual competitive advantage in 2025. Customers demand immediate service, customized service, and convenience based on digital-first at all touchpoints. These…
Data Quality Control Using Validation Rules | Salesforce Guide
With such countless changes in Salesforce records made by workers consistently, it could be difficult to monitor the nature of the information. With the assistance…
Managed and Unmanaged packages in Salesforce in 2023 | All You Need to Know
What are the various types of packages in Salesforce? Let's understand! Unmanaged Package Think of it as a beautifully wrapped gift box that you can…
Popular Salesforce Videos
How to Get Started with Data Prep | Salesforce
Good data preparation allows for efficient analysis, limits errors and inaccuracies that can occur to data during processing, and makes all processed data more accessible…
Salesforce Careers: Drive Success Through the Lens of the Customer
Salesforce employs over half of the Technical Architects across the globe and is shaping the future! Visit careers at Salesforce to apply for the Professional…
Einstein Opportunity Scoring For Everyone | Salesforce
Let artificial intelligence help you and your sales team focus on the right opportunities and close more deals. See how Einstein Opportunity Scoring makes it…
Popular Salesforce Infographics
7 Key Factors to Keep in Mind When Selecting Salesforce CPQ Software
Today, sales teams are increasingly overwhelmed with complex product offerings and customers’ expectations to deliver quick and personalized experiences. That’s why, sales professionals are inclining…
Benefits of Using WhatsApp For Better Customer Engagement
WhatsApp makes businesses more interactive and reliable. Customers can directly connect with a company, clear their doubts, and leverage a connected experience. 5 million business…
Salesforce Summer'20 Release - Infographic
Salesforce, the world’s # 1 CRM is always on the lookout to connect to its customers, partners, employees with innovative features all around the world,…