Matthew Whaley
Individual
Popular Salesforce Blogs
How to Enhance Salesforce’s Standard Email-to-Case Capabilities to Deliver Top-Class Customer Service in 2023?
“Happy customers are your biggest advocates and can become your most successful sales team.” – Lisa Masiello Did you know that 93% of customers are more…
Salesforce Consulting Services: A Salesforce Consultant's Overview of Available Services
Salesforce is the most widely used platform for customer relationship management (CRM), and it is selected by businesses that want to analyze and manage customer…
Fillable PDFs for Salesforce Field Service
Automating the generation and parsing of fillable PDFs in Salesforce Field Service can help you save time and eliminate human errors during data entry. Some…
Popular Salesforce Videos
Top 5 FAQs' of Salesforce Commerce Cloud
Salesforce Commerce Cloud, formerly known as Demandware, is a user-friendly and streamlined e-Commerce platform designed with a simple goal to help a company expand its…
Pardot Segmentation Lists | Pardot Tutorial | Salesforce Lightning Tutorial
Pardot Segmentation Lists. This video will cover the following points - 1. Types of Segmentation Lists (0:16) Take a look at the different types of…
Introducing the New gRPC-based Pub Sub API | Salesforce Developer Quick Takes
Learn about the Pub Sub API, a new gRPC-based API that exposes the power of the Salesforce Event Bus. Discover the technology, its use cases,…
Popular Salesforce Infographics
Salesforce - Key For Your Industry Solutions
Salesforce endlessly improves the productivity and performance of the company. To enhance the customer experience and generate more revenue many industries will be opting for…
What is a CRM System?
Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. The goal is simple: Improve…
The Basics of Lead Nurturing [INFOGRAPHIC]
Qualifying leads no longer has to be a tedious task for your team. Lead nurturing campaigns automate the entire process for you. This means your…
