Kristin Herman
Member
Popular Salesforce Blogs
Revolutionizing Sales Productivity With Salesforce Lightning Voice With Just Click To Call!
Salesforce has come up with this whole new concept of lighting voice to support the customers anywhere in the world. It is something "out of…
Salesforce Acquisitions 2019: How Salesforce Made Its Mark This Year
Salesforce, the world’s #1 CRM, has made many acquisitions in recent years. A few of them have even reached up to billions of dollars. The…
Introduction of Lightning Component Framework
Lightning component framework is a UI framework to develop dynamic mobile and desktop app. This is the framework for building single page application. In this…
Popular Salesforce Videos
How to Set Up Salesforce Knowledge?
Watch this video to learn how to set up Salesforce Knowledge so you can help your team more easily find answers to common customer requests.…
All Things Telesales Podcast
Sales Director at Natterbox, Ian Moyse shares with us 3 Powerful Pillars of Servant Leadership - Yearning, Earning, Learning. Ian drops wisdom bombs left and right…
Service Cloud Specialist - Step4 | Salesforce Trailhead Superbadge
Salesforce Service Cloud Support: Supporting the case management Supporting the workflows Supporting the validation rules & touch plan Enhancement requests in the scope of Recall…
Popular Salesforce Infographics
The Salesforce Lightning Platform for Employee Engagement: Key Findings
Salesforce provides a system of engagement across the entire employee lifecycle that enables organizations to connect multiple back-end systems of record with one system of…
What to expect with a Salesforce project?
It is important to note that one person can fulfill more than one role (typically in smaller projects) but these roles do need to be…
Timing is Everything : Understanding B2B Buyer Behavior
B2B buyer activity and research peaks at different times of the year, week, and day. Software Advice conducted a study gathering data from six million…